Job Description

Join to apply for the Crisis Management Manager role at Electronic Arts (EA) Overview Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story, part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Crisis Management Manager Electronic Arts Redwood City Our team of experts in the Global Physical Security & Resilience (GPSR) program ensures the safety of employees, assets, events, and guests through best‑in‑class prevention, and response. You will lead a team of professionals in assessing global physical security risks and managing crisis training and response efforts. You will use your understanding of crisis management principles and best practices to prepare for and respond to incidents affecting EA, its sites, and employees. As the Manager for Crisis Management, you will report to the Senior Manager for Global Risk Intelligence & Crisis Management. This is a hybrid remote/in‑office role requiring at least three days per week in your assigned local office. Main Responsibilities Guide EA's crisis management strategy. Manage crisis response and communications and facilitate site leadership decision‑making to protect EA employees, sites, and business operations. Develop and audit crisis management playbooks and resources. Lead crisis management training and exercises including tabletop exercises to enhance response strategies. Manage internal and external resources, including full‑time employees and contracted services. Set team member expectations, ensure accountability, and guide professional development. Build relationships with business leaders and internal and external industry and government partners. Communicate with a range of senior stakeholders. Qualifications 5+ years of related experience within private or public sector crisis management, security, or military, with leadership experience within a multinational corporate security team or a similar government role. 3+ years of experience leading teams, including performance management, hiring, training, mentoring, and developing performance plans. 3+ years of experience collaborating with senior executives, peers, and stakeholders to develop crisis management solutions. Strong grasp of Enterprise Security Risk Management (ESRM) principles and Incident Command System models and applications to the private sector. Demonstrated experience developing and delivering professional products to senior stakeholders. Bachelor's or advanced degree(s) or a combination of requisite experience and education. Compensation and Benefits We offer a competitive pay package and benefits designed to support a balanced life. Benefits include paid time off, sick time, holidays, family leave, insurance, retirement savings, and more. Pay Ranges California (e.g., Los Angeles vs. San Francisco) – $124,100 – $182,800 USD Washington (e.g., Seattle vs. Spokane) – $118,700 – $154,100 USD 3 weeks per year paid time off to start 80 hours per year sick time 16 paid company holidays per year 10 weeks paid time off to bond with baby Medical, dental, and vision insurance Life and disability insurance 401(k) for full‑time employees Eligibility for bonus and equity in certain roles About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. Equal Employment Opportunity Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr Electronic Arts (EA)

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