Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We use USPS and Korea Post.

Do You Ship Internationally?

Yes, we can ship internationally for you.

How Long Will It Take To Get My Package?

Shipping can take 7-14 business days depending on the product and the shipping destination.

PAYMENT

What Payment Methods Are Accepted?

We accept credit/debit cards via our payment processor Stripe. We also accept PayPal, and Korean Bank Transfer.

Is Buying On-Line Safe?

Yes, our website is secure and we use third party payment processors with their own additional security measures in place.

Order & Retunrs

How do I place an Order?

You can place a order by looking at items in our marketplace and adding them to your cart.

How Can I Cancel Or Change My Order?

If you need to cancel or change your order contact us via our contact page.

Do I need an account to place an order?

Yes, you need an account to place an order.

How Do I Track My Order?

You will get email updates on the status of your order or you can contact us via our contact page.

How Can I Return a Product?

Unfortunately, we do not accept returns.
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